ppkok Terms & Conditions
Please read these Terms carefully before using the ppkok platform. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to be bound by all Terms set out on this page.
What These Terms Cover
Section 1
Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ppkok ("the Platform", "we", "us", "our"). These Terms govern your access to and use of the ppkok website at ppkok.pro, including all content, features, games, and services available through the platform.
By registering an account, making a deposit, placing a bet, or otherwise using any part of the ppkok platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must immediately stop using the platform and may request closure of your account by contacting our support team.
ppkok reserves the right to update or amend these Terms at any time. The most current version will always be available at ppkok.pro/terms-conditions. Your continued use of the platform after any update constitutes your acceptance of the revised Terms.
Section 2
Eligibility Requirements
Use of the ppkok platform is restricted to individuals who meet all of the eligibility requirements set out below. ppkok reserves the right to request supporting documentation to verify eligibility at any time, and to suspend or close accounts where eligibility cannot be confirmed.
You are eligible to use ppkok only if:
- You are at least 21 years of age. ppkok strictly enforces the 21+ minimum age requirement. Any account where the registered player is found to be under 21 will be closed immediately and any balance may be forfeited.
- You are registering and playing entirely on your own behalf, for personal recreational purposes only — not as an agent, proxy, or representative of any other person, and not for any commercial purpose.
- You are not currently self-excluded from ppkok or any affiliated gambling service. Players who have voluntarily self-excluded must not attempt to re-register or otherwise circumvent the exclusion during the active exclusion period.
- You are not a current employee, director, consultant, contractor, or agent of ppkok, and you are not a close family member of any such person residing in the same household.
- You have not previously had a ppkok account permanently closed for breach of these Terms, fraud, or any other conduct resulting in a permanent ban, and you are not registering a new account to circumvent a previous closure.
ppkok may conduct enhanced due diligence on any player account at any time. This may include requesting government-issued identification, proof of address, source-of-funds documentation, or any other documents that ppkok reasonably considers necessary to verify eligibility or the legitimacy of transactions.
Section 3
Account Registration and Security
To access the full functionality of the ppkok platform, you must create a registered account. The registration process requires you to provide accurate, current, and complete information. You agree to update your account information promptly whenever circumstances change so that your profile remains accurate at all times.
Account holder obligations:
- You may hold only one registered account with ppkok. If you inadvertently open a second account, you must notify ppkok support immediately at [email protected] so the duplicate can be closed and any balance transferred.
- You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any one-time passcodes. You must not share these with any other person. ppkok will not be liable for any loss resulting from unauthorised account access caused by your failure to protect your credentials.
- You must notify ppkok immediately if you become aware of any unauthorised use of your account or any security breach. ppkok may temporarily suspend the account pending investigation upon receiving such notification.
- You must ensure that any device from which you access ppkok is free from malware, spyware, and keylogging software. ppkok accepts no liability for security compromises arising from the condition of your own device or network connection.
Account Verification (KYC)
ppkok operates a Know Your Customer (KYC) process in accordance with applicable standards. All players may be required to complete identity verification before any withdrawal is processed, or at any other time at ppkok's discretion. Failure to complete KYC within a reasonable period following a request may result in account suspension until verification is completed.
Documents that may be requested during KYC include a valid national identity card or passport, a recent utility bill or bank statement confirming your registered address, and in some cases a source-of-funds declaration. All KYC documents are handled with strict confidentiality in accordance with ppkok's Privacy Policy.
Section 4
Deposits and Withdrawals
ppkok processes all financial transactions in Bangladeshi Taka (BDT). There is no foreign currency conversion applied to deposits or withdrawals. All major Bangladeshi mobile financial services are supported, so players are not required to hold a bank card or international payment instrument to transact on the platform.
Deposit rules:
- The minimum deposit is ৳100 across all accepted payment methods including bKash, Nagad, Rocket, Upay, DBBL, and BRAC Bank transfers. Maximum deposit limits may apply per transaction or per day and are displayed within the deposit interface.
- Deposits are credited to your ppkok wallet once confirmed by the relevant payment provider. ppkok is not responsible for delays caused by the payment provider's own processing systems. For delayed deposit credits, please contact ppkok support with your transaction reference number.
- ppkok reserves the right to decline or reverse any deposit that it has reasonable grounds to believe is connected to fraudulent activity, money laundering, or any other prohibited conduct described in these Terms.
- You must only deposit funds that you own outright and that are not derived from any criminal or unlawful activity. Depositing funds on behalf of a third party is strictly prohibited and may be treated as a prohibited activity under Section 7.
Withdrawal rules:
- The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed until the account balance meets or exceeds the minimum.
- Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, where technically possible. ppkok reserves the right to request additional verification before processing any withdrawal request.
- ppkok targets withdrawal processing within 24 hours of a verified request. Actual processing times may vary depending on the payment provider and any outstanding KYC requirements. Bangladesh Standard Time (BST, UTC+6) applies to all processing windows.
- ppkok does not charge a platform-side withdrawal fee. However, your mobile financial service provider such as bKash, Nagad, or Rocket may apply their own transaction charges, which are outside ppkok's control and responsibility.
Section 5
Bonuses and Promotions
ppkok offers a range of bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to the Bangladesh sporting and cultural calendar — BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and Victory Day among others. All bonuses are subject to the conditions in this section and any additional terms published alongside each specific offer.
General bonus conditions:
- All bonuses are subject to wagering requirements unless explicitly stated otherwise in the individual offer terms. The specific rollover multiplier and eligible games for each bonus are stated in the offer terms. Wagering requirements must be met in full before bonus-derived winnings can be withdrawn.
- Bonuses have an expiry date from the time of issue. Bonus funds and any associated free spins not used before the expiry date will be removed from the account automatically without compensation. Expiry periods are stated within each individual offer.
- ppkok bonuses are intended for personal recreational play only. Using bonus funds in a manner designed to lock in a profit regardless of outcome — including through matched betting, arbitrage wagering, or systematic exploitation of bonus mechanics — is prohibited and will result in bonus cancellation and forfeiture of associated winnings.
- Bonuses may only be claimed by the registered account holder to whom they are issued. Bonus transfers between accounts are not permitted. Creating additional accounts to claim extra bonuses constitutes a breach of the one-account rule and will be treated accordingly.
- ppkok reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice. Any modification will not affect bonuses already validly claimed and active prior to the modification date.
Seasonal promotions are governed by their own individual terms published at the time of each promotion. The general bonus conditions in this section apply as a baseline where no specific condition is stated in the individual offer terms.
Section 6
Responsible Gaming Obligations
ppkok is committed to promoting responsible gaming and to providing a safe, controlled environment for all players. Gambling is intended to be an enjoyable leisure activity. ppkok recognises that for a small number of players gambling can become problematic, and the platform provides tools and procedures to help players who may be experiencing difficulties.
By accepting these Terms, you acknowledge that gambling involves real financial risk, that game outcomes are determined by chance or factors outside your control, and that there is no guarantee of winning. You confirm that you are gambling with funds you can afford to lose and that your gambling activity is recreational in nature.
Available responsible gaming tools:
- Deposit limits: You may set daily, weekly, or monthly deposit limits on your account. A limit reduction takes effect immediately once set. A limit increase is subject to a mandatory cooling-off period before it becomes active.
- Session time limits: You may set a maximum session duration after which you will be automatically logged out of your account, regardless of any ongoing activity.
- Cool-off periods: You may request a temporary break from gambling of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, your account remains registered but all betting and deposit functionality is suspended.
- Self-exclusion: Players who feel that gambling has become a serious problem may request permanent self-exclusion by contacting ppkok support. A self-excluded account cannot be reinstated under any circumstances. Players who self-exclude are encouraged to seek support from qualified counselling services.
Section 7
Prohibited Activities
The following activities are strictly prohibited on the ppkok platform. ppkok reserves the right to suspend or permanently close any account found to be engaged in any prohibited activity, and to forfeit any balance or pending withdrawals associated with such accounts:
- Registering more than one account, whether in your own name or under a different name, alias, identity, device, or IP address, for any purpose.
- Using any software, algorithm, bot, script, macro, or automated tool to interact with the platform in a manner that provides an unfair advantage or that exceeds normal human interaction speeds and patterns.
- Colluding with other players to manipulate the outcome of any game, to exploit any platform feature in a manner not intended by ppkok, or to coordinate betting patterns in a way that constitutes match-fixing or collusive play.
- Depositing, wagering, or withdrawing funds that are derived from any criminal, fraudulent, or otherwise unlawful activity, including any form of money laundering or financing of unlawful conduct.
- Making a chargeback or payment reversal request with your payment provider in bad faith after a legitimate transaction has been completed on ppkok. Fraudulent chargebacks may be reported to the relevant payment provider and referred to appropriate authorities.
- Providing false, misleading, or unverifiable information at any stage of registration, KYC, or any other interaction with ppkok, including misrepresenting your age, identity, or address to claim a bonus or circumvent a restriction.
Section 8
Intellectual Property
All content on the ppkok platform — including but not limited to software, source code, graphics, logos, trademarks, text, images, audio, video, game interfaces, and the overall design and layout of the website — is the property of ppkok or its licensors and is protected by applicable intellectual property law. No part of the platform may be copied, reproduced, distributed, modified, publicly displayed, or used for any commercial purpose without the express prior written permission of ppkok.
The game content available on ppkok is provided under licence from third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming among others. All intellectual property rights in respect of game content remain with the respective providers. ppkok does not claim ownership of any third-party game content available through the platform.
Section 9
Limitation of Liability
To the fullest extent permitted by applicable law, ppkok shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including any financial loss resulting from gambling activity, loss of data, loss of revenue, or loss of profits, even if ppkok has been advised of the possibility of such damages.
ppkok does not warrant that the platform will be continuously available, uninterrupted, or error-free. ppkok will use reasonable efforts to maintain platform availability but accepts no liability for losses attributable to scheduled maintenance windows, technical failures, third-party service outages, or force majeure events including natural disasters, power outages, and telecommunications failures.
Section 10
Account Suspension and Termination
ppkok reserves the right to suspend or terminate any player account at any time, with or without prior notice, in any of the following circumstances:
- The player is found to have breached any provision of these Terms, including but not limited to the prohibited activities listed in Section 7 or the eligibility requirements in Section 2.
- ppkok has reasonable grounds to suspect that the account is being used for fraudulent, illegal, or abusive activity, or that it is being accessed by a person other than the registered account holder.
- ppkok is required to close the account pursuant to a request from a regulatory or law enforcement authority, or in order to comply with applicable anti-money laundering, counter-terrorism financing, or other legal obligations.
Where an account is closed by ppkok due to a breach of these Terms or prohibited activity, any balance remaining in the account may be forfeited at ppkok's sole discretion. Where an account is closed for reasons unrelated to player misconduct, the remaining balance will be returned to the player via their registered payment method following completion of any applicable KYC process.
Section 11
Amendments to These Terms
ppkok may revise these Terms at any time by posting an updated version at ppkok.pro/terms-conditions. Where a revision is material — meaning it significantly affects player rights or obligations — ppkok will endeavour to notify registered players via their registered email address or mobile number, or by displaying a prominent notice on the platform, at least 7 days before the revision takes effect.
Your continued use of the ppkok platform after any revised Terms have been posted constitutes your acceptance of those revised Terms. If you do not agree to a revision, you must stop using the platform before it takes effect and may request closure of your account by contacting ppkok support at [email protected].
Section 12
Governing Law and Contact Information
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. ppkok operates as an online platform serving players in Bangladesh. Players are solely responsible for ensuring that their use of the platform complies with the laws and regulations applicable in their own jurisdiction.
Any dispute between you and ppkok arising under these Terms or from your use of the platform should in the first instance be directed to ppkok's customer support team, who will work to resolve the matter promptly and fairly. ppkok is committed to providing a transparent and accessible complaints process for all players.
Email: [email protected] — Support is available during Bangladesh Standard Time (BST, UTC+6) business hours. Please include your registered username and a clear description of your query or complaint in all support communications to ensure a prompt response.
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